Terms of Service

ECHO HOSE AMBULANCE TRAINING CENTER

TERMS OF SERVICE & LIABILITY WAIVER

(State of Connecticut)

Effective Date: 1/1/2026

These Terms of Service and Liability Waiver (“Agreement”) apply to all individuals enrolling in, attending, or participating in any course, program, examination, or event offered by Echo Hose Ambulance Training Center (“Echo Hose,” “we,” “us,” or “our”) in the State of Connecticut.

By registering for or participating in any program, you agree to the following terms:

1. Program Enrollment & Eligibility

Participants must meet all eligibility requirements established by:

The State of Connecticut Office of Emergency Medical Services (OEMS)
The National Registry of Emergency Medical Technicians (NREMT), if applicable
Any other governing authority applicable to the course

Echo Hose reserves the right to verify eligibility at any time and deny enrollment or continued participation if requirements are not met.

2. Payment Policy

Full payment (or approved payment plan deposit) is required to secure enrollment.
All tuition and fees must be paid by the stated deadline.
Failure to complete payment may result in removal from the course without refund.

Echo Hose reserves the right to adjust pricing at any time for future enrollments.

3. Refund & Withdrawal Policy

Unless otherwise stated in writing:

Cancellation more than 7 days before course start: refund minus $50 administrative fee.
NO refunds will be issued 7 days before the course has begun.
NO refunds for failure to complete the program, academic dismissal, or absenteeism.

All refund requests must be submitted in writing.

4. Attendance & Academic Standards

Participants must:

Attend required classroom and clinical hours
Complete all assignments and examinations
Meet all competency requirements
Follow instructor and evaluator directions

Excessive absenteeism, failure to meet performance standards, unsafe behavior, or violation of policies may result in dismissal without refund.

Echo Hose makes no guarantee of course completion, state certification, or National Registry certification.

5. State Practical & Certification Exams

Echo Hose may coordinate practical certification exams in partnership with the State of Connecticut OEMS.

State evaluators are not employees of Echo Hose.
Echo Hose does not control scoring decisions or outcomes.
Examination fees are non-refundable once you have registered for an exam.
Certification decisions are made solely by the appropriate governing authority.

6. Assumption of Risk

Emergency medical training involves physical activity, simulated emergency scenarios, lifting, patient movement, exposure to medical equipment, and potential exposure to communicable diseases.

By enrolling, you acknowledge and voluntarily assume all risks associated with participation, including but not limited to:

Physical injury
Illness
Emotional stress
Exposure to bloodborne pathogens
Equipment-related injury

7. Release of Liability

To the fullest extent permitted by Connecticut law, you release and hold harmless:

Echo Hose Ambulance
Echo Hose Ambulance Training Center
Its officers, directors, employees, instructors, volunteers, contractors, and affiliated organizations

from any and all claims, demands, causes of action, damages, or liability arising from participation in any program, except in cases of gross negligence or willful misconduct.

8. Medical Fitness

Participants certify that they are physically and mentally capable of participating in EMS training activities.

Echo Hose reserves the right to request medical clearance if safety concerns arise.

9. Code of Conduct

Participants must:

Maintain professional behavior
Treat others with respect
Follow all safety protocols
Comply with infection control procedures
Refrain from harassment, discrimination, or disruptive behavior

Violation may result in immediate dismissal without refund.

10. Online & Technology Use

For online or hybrid courses:

Students are responsible for maintaining reliable internet access and compatible technology.
Login credentials are personal and may not be shared.
Course materials may not be copied, recorded, or distributed without written permission.
All materials are property of Echo Hose Ambulance Training Center.

11. Confidentiality

Students may be exposed to protected health information (PHI) during clinical or training activities. Participants agree to maintain strict confidentiality in accordance with HIPAA and all applicable laws.

12. Indemnification

Participant agrees to indemnify and hold harmless Echo Hose from any claims arising from participant’s misconduct, negligence, or violation of this Agreement.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut. Any disputes shall be resolved in the courts of Connecticut.

14. Severability

If any portion of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.

15. Acknowledgment

By signing below (or by completing online registration), you acknowledge that:

You have read and understand these Terms.
You voluntarily agree to all conditions.
You understand this is a legal document that limits certain rights.